BXJ Technologies Answering Service Intake

Answering Service Intake

Answer the call with this:
“Thank you for calling BXJ Technologies. Are you calling regarding an existing issue or a new issue?”

Then click the option that matches what they say:

Create Customer Ticket Caller said “new issue” Update Existing Ticket Caller said “existing issue” and has a ticket number Quick Message No ticket number, or the caller just wants to leave a message